Privacy Policy

1. Who We Are

RYNO CLASSICS LLC
California Limited Liability Company
Website: rynoclassics.com
Email: rynoclassics@gmail.com
Phone: 626-873-4410
Owner: Jose Luis Almaraz

RYNO CLASSICS provides mobile automotive detailing and vehicle-care services, including maintenance detailing, interior detailing, paint enhancement and correction, ceramic coating services, classic and exotic vehicle care, and private estate, collection, and fleet services.

2. Information We Collect

We collect information that you voluntarily provide to us and information that may be collected automatically when you interact with our website.

A. Information You Provide

Depending on how you interact with RYNO CLASSICS, this may include:

• Name
• Email address
• Telephone or mobile phone number
• Service address
• Billing information
• Vehicle year
• Vehicle make
• Vehicle model
• Vehicle type
• Vehicle condition
• Requested service
• Appointment information
• Quote or estimate information
• Photos or videos of your vehicle
• Information regarding vehicle care needs
• Customer preferences
• Communications with RYNO CLASSICS
• Reviews, testimonials, or other feedback you voluntarily provide
• Information submitted through website forms
• Information provided through text messages, email, telephone calls, or other communications
• Information necessary to process a transaction

Please do not submit Social Security numbers, driver's-license numbers, passwords, financial-account credentials, medical information, or other sensitive information through our general website forms unless specifically requested through a secure process.

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically by us or by technology providers operating on our behalf.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Date and time of website visits
• Pages viewed
• Referring websites
• Links clicked
• General website interaction information
• Device and browser identifiers
• Website performance information

The categories of information collected depend on the technologies and services active on the website at the time you visit.

3. Information Collected Through Vehicle Photos

RYNO CLASSICS may request photographs of your vehicle when preparing a quote or determining the appropriate service.

Vehicle photographs may be used to:

• Evaluate vehicle condition
• Prepare estimates
• Determine appropriate services
• Communicate with you about your vehicle
• Document vehicle condition before service
• Document completed work
• Resolve service questions or disputes
• Maintain business records

Please avoid submitting photographs containing unnecessary personal information, financial documents, identification documents, or other sensitive information unrelated to your vehicle.

4. How We Use Personal Information

We may use personal information for the following purposes:

Providing Services

• Responding to inquiries
• Preparing quotes
• Scheduling appointments
• Providing detailing services
• Managing customer relationships
• Processing payments
• Coordinating mobile service
• Communicating about your vehicle
• Providing customer support

Business Operations

• Maintaining business records
• Accounting and bookkeeping
• Managing appointments
• Maintaining service histories
• Improving our services
• Quality control
• Training and operational purposes
• Protecting the security of our systems
• Preventing fraud or abuse

Communications

We may use your contact information to send:

• Quote responses
• Appointment confirmations
• Appointment reminders
• Scheduling messages
• Service updates
• Customer-service communications
• Payment-related communications
• Follow-up messages

Where legally permitted and where appropriate consent has been obtained, we may also send promotional or marketing communications.

Website and Marketing

We may use information to:

• Understand website usage
• Improve website performance
• Analyze marketing effectiveness
• Measure advertising campaigns
• Improve customer experience
• Develop services and offers
• Maintain website security

5. Notice at Collection

At or before the point at which RYNO CLASSICS collects personal information through a website form, booking form, quote request, or similar mechanism, we may provide a concise notice explaining the categories of information being collected and the purposes for which the information will be used.

Depending on the form, information collected may include:

• Identifiers: name, email address, telephone number, and service address.
• Commercial information: requested services, vehicle information, appointment information, and transaction information.
• Internet or network information: IP address, browser information, device information, and website interaction information.
• Customer-provided content: photographs, messages, reviews, and other information voluntarily submitted.

Information is collected primarily to provide requested services, communicate with customers, process transactions, maintain business records, operate and improve our website, and conduct lawful business activities.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, analytics technologies, advertising technologies, or similar tools.

These technologies may be used to:

• Operate the website
• Remember preferences
• Understand website traffic
• Analyze website performance
• Measure advertising
• Improve website functionality
• Detect fraudulent or abusive activity
• Understand how visitors interact with our website

Third-party providers may place or access technologies on our website when they provide analytics, advertising, hosting, communications, CRM, scheduling, or other services.

You may be able to control certain cookies through your browser settings.

If you disable cookies, certain website functions may not operate as intended.

7. Third-Party Service Providers

RYNO CLASSICS may use third-party companies and technology providers to operate our business.

These may include providers of:

• Customer relationship management
• Website hosting
• Form processing
• Appointment scheduling
• Email
• SMS/text messaging
• Payment processing
• Analytics
• Advertising
• Cloud storage
• Business administration
• Security services

RYNO CLASSICS may use a customer relationship management platform and related technology to manage customer information, communications, forms, appointments, marketing workflows, and business operations.

Information submitted through our website may therefore be transmitted to or stored by technology providers acting on our behalf.

We do not authorize our service providers to use personal information for purposes inconsistent with the services they provide to us, subject to applicable law and the terms governing those relationships.

8. Payment Information

When you purchase services, payment information may be processed by third-party payment processors.

Where a third-party payment processor handles payment-card information, RYNO CLASSICS does not intentionally retain complete payment-card information in its ordinary customer records.

Payment processors may have their own privacy policies and security practices.

9. SMS and Text Messages

If you provide your telephone number, RYNO CLASSICS may contact you by telephone or text regarding a service request, quote, appointment, or customer-service matter.

Where separate consent is obtained, RYNO CLASSICS may also send promotional or marketing text messages.

Marketing SMS may include:

• Special offers
• Service announcements
• Seasonal detailing promotions
• Maintenance reminders
• New-service announcements
• Other promotional communications

Message frequency varies. Message and data rates may apply.

You may opt out of marketing text messages by replying STOP.

You may reply HELP for assistance or contact RYNO CLASSICS at:

626-873-4410
rynoclassics@gmail.com

Opting out of marketing messages does not necessarily prevent us from sending communications necessary to fulfill a service you have requested.

We do not sell mobile telephone numbers or SMS consent information to third parties for their own independent marketing purposes.

10. How We Disclose Personal Information

We may disclose personal information to categories of recipients that reasonably need the information to operate our business or provide services.

These may include:

• Technology service providers
• CRM providers
• Hosting providers
• Payment processors
• Scheduling providers
• SMS and email providers
• Analytics providers
• Advertising providers
• Professional advisers
• Accountants
• Attorneys
• Insurance providers
• Government agencies when legally required
• Service providers assisting with business operations

We may also disclose information:

• When required by law
• In response to a lawful governmental request
• To protect our rights or property
• To investigate suspected fraud
• To protect customers or others
• To enforce our agreements
• To protect the security of our website or systems
• In connection with a business transaction

11. Sale or Sharing of Personal Information

RYNO CLASSICS does not sell personal information for monetary consideration.

We also do not intend to share personal information for cross-context behavioral advertising except as may occur through third-party website, analytics, or advertising technologies that are actually implemented on our website.

If our practices change in a manner that creates a legal obligation to provide an opt-out right, we will provide the applicable notice and opt-out mechanism required by law.

12. California Privacy Rights

California residents may have privacy rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), if the CCPA applies to RYNO CLASSICS.

Depending on applicability and the circumstances, California residents may have rights to:

• Know what categories of personal information are collected
• Know the purposes for which personal information is used
• Know the categories of sources from which information is collected
• Know the categories of third parties to whom information is disclosed
• Request access to certain personal information
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Receive equal treatment for exercising applicable privacy rights

These rights are subject to legal exceptions and limitations.

13. How to Submit a Privacy Request

To submit a privacy request, contact:

RYNO CLASSICS LLC
Email: rynoclassics@gmail.com
Phone: 626-873-4410

Please identify the nature of your request and provide enough information for us to reasonably understand the request.

We may request additional information when reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.

We will use information provided for verification only as reasonably necessary to process the request and comply with applicable law.

14. Global Privacy Control

Where required by applicable California privacy law, RYNO CLASSICS will honor recognized opt-out preference signals, including Global Privacy Control ("GPC"), in accordance with applicable law and our actual data practices.

15. Do Not Track

Some web browsers transmit "Do Not Track" signals.

Because there is not a universally adopted technical standard for responding to all Do Not Track signals, our website may not respond to every such signal.

Where applicable law requires us to recognize a browser-based privacy signal or other opt-out mechanism, we will do so in accordance with applicable law.

16. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

• Providing services
• Maintaining customer records
• Processing transactions
• Accounting
• Resolving disputes
• Maintaining service histories
• Protecting our business
• Complying with legal obligations
• Enforcing agreements
• Maintaining security

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

17. Data Security

RYNO CLASSICS uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, electronic communication, database, or storage system can be guaranteed to be completely secure.

You acknowledge that information transmitted electronically may involve inherent security risks.

18. Third-Party Websites and Services

Our website may contain links to third-party websites and services, including social media platforms, review websites, payment providers, or other external services.

RYNO CLASSICS does not control the privacy practices of third parties.

Your use of third-party services is subject to their own terms and privacy policies.

19. Children's Privacy

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to RYNO CLASSICS, please contact us so that we can investigate and take appropriate action.

20. Business Transfers

If RYNO CLASSICS LLC is involved in a merger, acquisition, financing, sale of assets, reorganization, dissolution, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the "Last Updated" date.

The updated Privacy Policy will become effective when posted unless otherwise stated.

22. Contact Us

For questions about this Privacy Policy or RYNO CLASSICS's privacy practices:

RYNO CLASSICS LLC
Jose Luis Almaraz, Owner
626-873-4410
rynoclassics@gmail.com
rynoclassics.com

Last Updated: September 17, 2026